Handbook

Have questions on policies and procedures? The Vintage Realty Employee Handbook is an excellent resource covering our company culture, systems, safety information, and more. Each employee is given one upon hiring. If you need one or have additional questions, please contact in HR at hr@vintagerealty.com or call 318-222-2244.

Internal Help Ticket System

Welcome to the Vintage Realty Support Ticket Help Desk, employees can submit information to get help from the IT Department, Graphics Staff and Multi Family Administrative Team.

  1. VIA website: https://vintageit.zendesk.com/hc/en-us/requests/new
  2. VIA email : support@vintageit.zendesk.com
  3. VIA phone : 1-832-924-3891 (IT emergency only)

Employee Assistance Program (EAP)

Website: minesandassociates.com

Phone: 1-800-873-7138

Ask Human Resources or reference EAP flyers posted around our offices to access their online resources. Here is a quick overview of the services available:

Vintage Realty Company provides all employees and their household members access to MINES & Associates, which provides counseling sessions at no cost to you. When you call in for a referral, you can choose to be scheduled for a face-to-face appointment in an area of your choosing (near your office, near your home, etc.) or you may choose to access your sessions telephonically. You may also choose from the MINES network which includes: Ph.D., LMFT, LPC, and LCSW. The use of your Employee Assistance Program is strictly confidential and available 24/7. We are here to help with the everyday issues that come up in your life, including:

  • Stress

  • Depression

  • Family Issues

  • Financial Problems

  • Substance Abuse

  • Work Related Issues

  • More

2020 Holiday Schedule

For all holidays that fall on Saturday we close on Friday and all holidays falling on a Sunday merit closure on the following Monday.

  • Memorial Day – Monday May 25, 2020
  • Independence Day – Friday July 3, 2020
  • Labor Day – Monday September 7, 2020
  • Thanksgiving Day – Thursday November 26, 2020
  • Day after Thanksgiving – Friday November 27, 2020
  • Christmas Eve – Thursday December 24, 2020
  • Christmas Day – Friday December 25, 2020
  • New Year’s Day 2021 –  Friday, January 1, 2021

Inclement Weather Updates

None at this time.

We will also post office closures due to weather on Vintage’s facebook page.

Vintage Realty highly values ongoing training to help employees grow. Contact your supervisor or HR and we can help you find a class or work internally to help you build your skills!

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